Click & Collect is handy when you don't have anyone home to receive your package and it also helps you save money on delivery charges. Our Click & Collect Service is up and running for the public 7 days a week.
HOW IT WORKS.
Selecting Click & Collect when I placing your order
When you start your checkout, select "Pick Up" as your delivery method.
OUR ADDRESS
Robinhood Industrial Estate, Unit 4, Robinhood Rd, Dublin 22, D22 A4P8
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CAN SOMEONE ELSE COLLECT MY ORDER FOR ME?
We do our best to prevent fraudulent activity, and because of that, we can only allow the person whose name is on the order confirmation to collect the items.
HOW LONG WILL YOU HOLD ON TO MY ORDER?
We will hold collection items for 14 days.
CAN I EXTEND THE COLLECTION TIME OF MY CLICK AND COLLECT ORDER?
Unfortunately, we are unable to extend the collection time of your order. Your order will be reserved for 14 days after your order date.
I’VE CHANGED MY MIND, HOW DO I CANCEL?
If your order hasn’t been collected, you can cancel it by contacting us at (01) 293 0005. Once cancelled, you should receive your refund within 3-5 working days. Alternatively, if you haven’t collected your order after 14 days, your order will be automatically cancelled, and you will receive a refund.
CAN I ADD TO MY ORDER?
Unfortunately, once the order has been accepted and confirmed, we cannot amend or change it.